PRIVACY POLICY

1. Introduction

The MindShift Clinic (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website:https://www.mindshiftclinic.com.au/

2. What Information We Collect

We may collect personal information including:

Full name
Email address
Phone number
Health or wellbeing information (if voluntarily provided)
Appointment details
Any information submitted through forms or consultations

We may also collect non-personal data such as:

IP address
Browser type
Website usage data (via cookies and analytics tools)

3. How We Collect Information

We collect information when you:

Fill out contact or booking forms
Contact us via email or phone
Book consultations or services
Browse our website (via cookies/analytics)

Squarespace may automatically collect certain data through cookies and tracking technologies.

4. How We Use Your Information

We use your information to:

Provide hypnotherapy and related services
Respond to enquiries and bookings
Communicate with you about appointments
Improve our website and services
Meet legal and regulatory obligations

5. Disclosure of Information

We do not sell your personal information.

We may share your information with:

Service providers (e.g. booking systems, email platforms, Squarespace hosting)
Legal or regulatory authorities if required
Healthcare professionals (only with your consent)

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.

However, no online transmission is completely secure, and you provide information at your own risk.

7. Cookies & Analytics

Our website (hosted on Squarespace) uses cookies and analytics tools to:

Understand website usage
Improve user experience
Track performance

You can disable cookies via your browser settings.

8. Access & Correction

You may request access to or correction of your personal information by contacting us at:

📧 info@mindshiftclinic.com.au

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact: